Al Lustie's Tips and Tricks

I put a date in the title because this may not be the only IE 10 problem that comes my way.  My client brought the computer over because he had been upgraded to Internet Explorer 10 on his Windows 10 Home Premium computer.  Then it did not work. 

I took a look.  Surprise.  It would not connect to the network, or to the internet.  Not wirelessly.  Not with a CAT5 cable. 

I explored some more.  His network adapter drivers were OK, his hardware showed health.  Still, no network.  We ran his antivirus program.  We rebooted.  No joy.  We could had get System Restore to work.  His recent IE 10 update did not show.

Finally I did the infamous Control+Alt+Delete and selected Task Manager.  I got into the "services" area and discovered that something had turned ALL his network related services OFF.  As I examined the column, I found that most services had been turned off.  But the network was my concern.

I right-clicked each service required for a network connection, selected properties, utilized the drop-down menu and chose "Automatic" and clicked Apply.  After doing this 12-20 times (I wasn't counting) I thought, "Let's reboot and see whether these hold."

After rebooting we did the three-finger salute, selected Task Manager, and looked.  Not only were my changes holding, we could connect to the internet. 

I downloaded the free version of the malware-bytes program and ran it.  It found 19 instances of problems, which I removed. 

We rebooted and, again, could get on the internet.  My client has DVD's made at home, so he decided that rather than have me keep restoring his services one at a time he would re-install Windows.  I haven't heard how that went, but I suspect he's doing fine.

Have you had this problem?  Leave a comment and let us know.